Common Questions
Frequently asked questions
Answers to the questions homeowners ask most often before hiring us. If you do not find your question here, call or email.
About Painting By Ken
How long has Painting By Ken been in business?
Since 1974. Fifty years of family-owned painting service in Contra Costa County.
What areas do you serve?
Contra Costa County: Walnut Creek, Alamo, Danville, Lafayette, San Ramon, Pleasant Hill, Orinda, Martinez, Concord, Pittsburg, Antioch, and surrounding communities.
Are you licensed and insured?
Yes. California CSLB #603312 for General Building and Painting. Full general liability and workers compensation insurance.
Do you provide free estimates?
Yes. Every estimate is free, includes a written proposal, and comes with no obligation.
About your project
How long does an interior painting job take?
Single rooms: 2-4 days. Whole-house interior: 1-2 weeks. Cabinets: additional week for multiple coats and cure time.
How long does an exterior painting job take?
Most single-family exteriors: 5-10 working days. Larger homes or projects with wood repair: 2-3 weeks. Weather can extend timelines.
Do I need to move out during interior painting?
No. We work around your living space, room by room. Furniture is moved and protected as needed.
Can I use my kitchen during cabinet painting?
Yes with some limitations. Doors are removed and finished off-site. Boxes remain in place. You can use the kitchen throughout most of the project.
About materials and quality
What paint brand do you use?
Benjamin Moore is our primary brand for interior and exterior work. For cabinets we use Benjamin Moore Advance. For stucco we use elastomeric coatings. Other brands accommodated on request.
How many coats do you apply?
Two coats is standard for most surfaces. Some situations require more (heavy color changes, primed bare surfaces). One coat is only used when specifically appropriate and always documented in your proposal.
Do you supply the paint?
Yes. Paint and all materials are included in every estimate. Product specifications are in your proposal.
About pricing and payment
How much does interior painting cost?
Interior painting cost depends on square footage, prep needs, coat count, and paint quality. A single room typically runs several hundred dollars. A whole-house interior typically runs into the thousands. Every project gets a fixed written price after on-site estimate.
How much does exterior painting cost?
Exterior painting cost depends on home size, siding type, prep needs (especially wood repair), and paint quality. Every project gets a fixed written price after on-site estimate.
Do you require a deposit?
Yes. Standard deposits range from 10-25% depending on project size. Balance is due upon completion. Terms documented in your proposal.
Do you offer financing?
We do not currently offer in-house financing. Most homeowners pay directly. For very large projects, discuss options during your estimate.
About warranty
What is your warranty?
Every project includes a written workmanship warranty. Interior: typically 1-2 years. Exterior: typically 2-5 years. Specific terms documented in each proposal.
What happens if paint fails within warranty?
Call us or use the contact form. We schedule a visit to assess the issue. If it falls under warranty, we schedule the correction at your convenience. No charge.
Do you honor warranties from previous jobs?
Yes. Warranty terms from your original proposal apply for the full warranty period regardless of when the project was completed.
Have a question not answered here?
Call or email. We respond within 24 business hours.