Legal

Privacy Policy

How we collect, use, and protect information. Last updated: August 2026.

NOTE: This is a template privacy policy. Before launch, have this reviewed by legal counsel to ensure compliance with California CCPA/CPRA, federal requirements, and your specific data practices.

Information we collect

When you contact us through our website or by phone, we collect information you provide voluntarily: name, email address, phone number, city, and project details. This information is used to respond to your inquiry, schedule estimates, and communicate about your project.

How we use your information

  • To respond to your estimate request or inquiry
  • To schedule and complete work on your property
  • To send project updates and follow-up communications
  • To improve our services based on customer feedback

Information we do not do

  • We do not sell your personal information to third parties
  • We do not share your information with unrelated marketing companies
  • We do not use your information for purposes unrelated to your project

Third-party services we use

Our website uses the following third-party services that may collect anonymous usage data:

  • Cloudflare - website hosting, security, and privacy-friendly analytics
  • Google Analytics 4 - website usage analytics (anonymized)
  • Google Tag Manager - manages other tracking scripts
  • Cloudflare Turnstile - spam protection on contact forms
  • SendGrid - transactional email delivery
  • DripJobs - customer relationship management

Cookies

Our website uses cookies for essential site functionality and, with your consent, for analytics. You can control cookie preferences through the cookie consent banner on your first visit.

California residents (CCPA/CPRA rights)

California residents have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell information)
  • Non-discrimination for exercising these rights

To exercise these rights, contact us at estimate@paintingbyken.com.

Contact us about privacy

Questions or requests about privacy: estimate@paintingbyken.com or (925) 766-1701.

Changes to this policy

We may update this policy from time to time. Updates will be posted to this page with a revised "last updated" date.